Who you are: FY2 in Surgery department.

Who the patient is: Jack Ethan, a 35-year-old man, underwent herniorrhaphy one week ago as a day case surgery. Now he presents with discharge, swelling, oozing and redness at the site of the infection. Additional information: The nurse told you that the patient is angry. Special note: Post-surgical infection rate in this hospital is within the national guidelines.

What you should do: Talk to the patient address his concerns.